OUR STORES

VISIT OUR NEW
STORE IN HURGHADA

El-Dahar Square, ElNasr Street

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I track my order?

Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also log in to your account and visit the "My Orders" section to view the latest updates on your shipment.

What is your return and refund policy?

We offer a hassle-free return policy within 5 days of purchase. Items must be unused and in their original packaging. To initiate a return, visit our Returns page and follow the instructions. Refunds are processed within 5-7 business days after we receive the returned item.

How can I contact customer support?

You can reach our customer support team via email at info@sheikhelattarin.com or call us at (+20) 10 29938448 . We are available Saturday to Thursday from 9 AM to 6 PM (CLT).

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary depending on the destination. You can check the estimated shipping time and cost at checkout before completing your purchase.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS