Effective Date: April 7, 2025

1. Introduction

Welcome to Sheikh El Attarin. These Terms and Conditions govern your use of our website and services. By accessing our website or purchasing our products, you agree to comply with and be bound by these terms.

2. Definitions

  • Company: Refers to Sheikh El Attarin, a retail company specializing in spices, herbs, and natural products.
  • User: Refers to any individual who accesses our website or purchases our products.
  • Services: Refers to the sale and delivery of spices, herbs, and related goods through our website.

3. Use of the Website

  • Eligibility: Users must be at least 18 years old to make a purchase.
  • Account Responsibility: Users are responsible for maintaining the confidentiality of their account information and for all activities under their account.

4. Products and Services

  • Product Descriptions: We strive to ensure that product descriptions are accurate. However, we do not warrant that descriptions are error-free.
  • Pricing: Prices are subject to change without notice. The price applicable is the one indicated at the time of purchase.

5. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance by us. We may refuse or cancel an order for any reason.
  • Payment Methods: We accept major debit/credit cards, electronic wallets, and local cash-on-delivery where available. Payment must be made at the time of order placement unless otherwise stated.

6. Delivery

  • Delivery Areas: We currently deliver across Egypt, including Hurghada and other serviceable regions.
  • Delivery Times: Estimated delivery times are displayed at checkout. Delays may occur due to circumstances beyond our control such as weather, holidays, or courier issues.

7. Returns and Refunds

  • Return Policy: Due to the nature of our products, returns are accepted only if the product is defective or incorrect. You must notify us within 3 days of receiving your order to be eligible for a return.
  • Refunds: Approved refunds will be issued to the original payment method within 7 business days after we receive and inspect the returned item.

8. Limitation of Liability

Sheikh El Attarin shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.

11. Governing Law

These Terms and Conditions are governed by the laws of the Arab Republic of Egypt. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Cairo, Egypt.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at: